Exotic Car Rental Privacy Notice in Tampa

Experience Elegance, Elevate Your Journey

PRIVACY NOTICE

1. OUR COMMITMENT TO YOUR PRIVACY

At PG Lux Exotic Car Rental (“PG Lux,” “we,” “us,” “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Notice explains how we collect, use, and safeguard your information when you use our services or visit our website.

By using our services, you consent to the practices described in this notice.

2. INFORMATION WE COLLECT

2.1 Personal Information
– Contact Details: Name, email, phone number, address
– Identity Verification: Driver’s license, date of birth, government ID
– Financial Information: Credit card details, payment information
– Rental Information: Vehicle preferences, rental dates, special requests
– Insurance Details: Policy information and coverage verification

2.2 Vehicle Data
– GPS Tracking: Real-time location for security and roadside assistance
– Vehicle Telematics: Speed monitoring, mileage, fuel levels, diagnostics
– Usage Patterns: Routes taken, driving behavior, vehicle condition

2.3 Website Data
– Automatically Collected: IP address, browser type, pages visited
– Cookies: Website functionality and analytics
– Communications: Email correspondence, chat messages, phone recordings

3. HOW WE USE YOUR INFORMATION

3.1 Service Delivery
– Process bookings and manage rentals
– Verify identity and driving eligibility
– Provide delivery and pickup services
– Handle payments and billing

3.2 Safety & Security
– Monitor vehicle location to prevent theft
– Ensure compliance with rental agreements
– Investigate accidents or violations
– Provide emergency roadside assistance

3.3 Business Operations
– Improve our services and fleet
– Customer service and support
– Legal compliance and record-keeping
– Marketing communications (with consent)

4. INFORMATION SHARING

4.1 We Share Information With:
– Service Providers: Payment processors, insurance companies, maintenance services
– Emergency Services: Law enforcement, emergency responders when required
– Legal Requirements: Courts, regulatory authorities as mandated by law
– Business Partners: Trusted partners providing related services (with consent)

4.2 We Do NOT:
– Sell your personal information to third parties
– Share data for marketing without your consent
– Use information beyond what’s necessary for our services

5. VEHICLE TRACKING & GPS

Our vehicles are equipped with GPS tracking devices for:
– Theft Prevention: Immediate location if vehicle is stolen
– Emergency Response: Roadside assistance and accident response
– Contract Compliance: Ensuring vehicles stay within authorized areas
– Fleet Management: Vehicle maintenance and operational efficiency

You have no expectation of privacy regarding vehicle location during your rental period.

6. DATA SECURITY

We protect your information through:
– Encryption: Secure data transmission and storage
– Access Controls: Limited employee access on need-to-know basis
– Regular Audits: Security assessments and updates
– Secure Facilities: Protected physical storage of documents

7. YOUR PRIVACY RIGHTS

7.1 You Have the Right To:
– Access: Request copies of your personal information
– Correct: Update inaccurate information
– Delete: Request deletion of your data (subject to legal requirements)
– Opt-Out: Unsubscribe from marketing communications

7.2 California Residents (CCPA):
– Right to know what personal information is collected
– Right to delete personal information
– Right to opt-out of data sales (we don’t sell data)
– Right to non-discrimination

7.3 To Exercise Your Rights:
Email: [[email protected]]
Phone: [3057428700]
Mail: [4415 N Lauber Way, 33614, Tampa, Fl]

8. COOKIES & WEBSITE TRACKING

8.1 We Use Cookies For:
– Essential Functions: Website operation and security
– Analytics: Understanding website usage
– Marketing: Targeted advertising (with consent)

8.2 Managing Cookies:
You can control cookies through your browser settings or our cookie preference center.

9. DATA RETENTION

We retain your information for:
– Active Customers: Duration of business relationship
– Rental Records: 7 years for tax and legal compliance
– Payment Data: 3 years for fraud prevention
– Marketing Data: Until you opt-out

10. THIRD-PARTY VEHICLE SYSTEMS

Our vehicles may include:
– Apple CarPlay/Android Auto: Your data may sync to vehicle systems
– OnStar/Connected Services: Subject to manufacturer privacy policies
– Entertainment Systems: Remove personal data before returning vehicle

Important: Always unpair devices and clear personal data from vehicle systems before return.

11. CHILDREN’S PRIVACY

Our services are for individuals 25 years and older. We do not knowingly collect information from anyone under 18.

12. CHANGES TO THIS NOTICE

We may update this Privacy Notice to reflect changes in our practices or legal requirements. Updates will be posted on our website with the effective date.

13. CONTACT US

Privacy Questions:
Email: [[email protected]]
Phone: [3057428700]
Address: 4415 N Lauber Way, Tampa, Florida

General Inquiries:
Email: [email protected]
Phone: 3057428700

ACKNOWLEDGMENT

By using our services, you acknowledge that you have read and understand this Privacy Notice.